Contact Us

We want to make your experience at Esso service stations a great one. For enquiries, comments or feedback, get in touch with our customer service at the contact number made available here.

For general enquiries, please dial:

Tel: 65 6885 8000
(Operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays)

Our other contact details for general enquiries are:
Fax: 65 6885 8787

Address:
1 HarbourFront Place
#06-00 HarbourFront Tower One
Singapore 098633

For feedback on our Esso service stations, or enquiries on purchase of petrol vouchers, please dial:

Tel: 1800 347 5103
(Operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays)

Email: apfm.cs@exxonmobil.com

For enquiries regarding the Smiles Driver Rewards programme or your Smiles account, please dial:

 

Tel: 1800 300 8888

(Operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays)

Email: sg.contactus@essosmilesrewards.com

For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

For enquiries relating to Esso Fleet Card, Esso Speedpass and commercial vehicles programme, please dial:

Tel: 800 6162 333
(Operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays)

Email: customer_singapore@essocard.com.sg

For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

To learn how we can help fulfil the wholesale fuel needs of your business, please fill out the form below.
Contact us

Alternatively, please contact us at Tel: 1800 266 2828.

For enquiries relating to items sold in the mart:

Tel: 1800 552 2722

We would like to hear how we can improve to provide you a better experience.

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